Add Cash Related FAQs

1. Is it safe to add cash in Rummy777 wallet?

Yes, it is safe to add cash to your Rummy777 Wallet. As per industry standards, we are PCI compliant.

2. How do I add cash into my Rummy777 account?

You can add cash by choosing any of the following options such as UPI (Google Pay and Phonepe), Wallet (Paytm, Phonepe and other wallet options), Credit/Debit Card, and Net Banking (Axis Bank, ICICI, SBI, Andhra Bank).

3. Can I withdraw the money that I deposited at Rummy777?

No, you cannot withdraw your deposits from the wallet. However, you can withdraw your winnings anytime from your wallet.

4. What is the minimum and the maxmimum amount that I can add into my wallet in a single transaction?

The minimum deposit amount is Rs. 50 and the maximum depsoit amount is Rs.100000 in a single transaction.

5. Which games can I play with my deposited amount at Rummy777?

You can play all the cash games and tournaments that you see in the 777Games application.

6. I was adding cash into my Rummy777 account. My balance has been deducted however, the amount is not being reflected in my Rummy777 wallet?

If the money does not reflect in your Rummy777 Wallet within the next 20 minutes, the bank initiates a refund, which gets credited to your bank account, within seven working days. In case, if the issue persists, feel free to reach out to our customer support team who will resolve this issue on a priority basis.

7. Can I deposit money from a banned state?

No, you cannot deposit money from states which have banned real money gaming like Andhra Pradesh, telangana, Tamil Nadu, Orissa, Sikkim. However, you can download our application to play the practice games.

8. What happens to my deposited money if the state from which I am playing gets banned?

We will ensure that we credit back your deposited money to your bank account within 30 days of respective State Government’s notice. Rummy777 abides by the laws of all the State Governments and reviews notifications on real money games, from time to time.

9. From which banks can I deposit into Rummy777?

You can use any netbanking facility like Andhra bank, State Bank of India, etc to deposit cash. However, there are few banks like HDFC and Axis bank that do not allow transactions for real money gaming applications. For more information on Deposits, click here. (Link to Deposits)

10. Does Rummy777 give me loans to play games at Rummy777?

No, Rummy777 does not give loans to our players. And, if anyone contacts you for the same, kindly avoid and report such calls our customer support team to ensure responsible gaming.

11. Is it safe to use credit card to deposit money at Rummy777?

Yes, it is safe to use credit card while making a deposit at Rummy777. For more information on adding cash using a credit card, click here. (Link to Deposit)

12. Can I use multiple bank accounts to deposit money at Rummy777?

Yes, you can use multiple bank accounts to make a deposit in Rummy777 based on your convenience.

13. Which modes of Payment can I access to add money at Rummy777?

You can choose from different modes of payment like UPI, Credit Card, Debit Card, Paytm Wallet, Netbanking to add money to your Rummy777 wallet.

14. What happens when I add Rs. 1 lakh within 30 days of registering at Rummy777?

If you deposit 1 Lakh to your wallet within 30 days of registering at Rummy777 then you directly get access to our VIP Classic level and enjoy special benefits and rewards.

15. Does deposits affect my loyalty level?

Deposits does affect your loyal level. On registration, you can make a direct deposit of 1 lakh, within the first 30 days of signing up to get direct access to our VIP Classic level and enjoy special perks and benefits.

16. How does coupon work while adding cash at Rummy777?

Coupons help you get more mileage out of your deposit. So lookout for rewarding coupons while adding cash to your Rummy777 wallet.

17. I did not get the correct bonus percentage after adding cash to the wallet?

Please report this to our customer support team at support@rummy777.com. They will resolve it on a priority basis.

18. Can I deposit cash using bitcoin?

We do not support cryptocurrency at the moment. However, do stay tuned to our alerts for future updates.

19. I added coupon during add cash, but after making a successful deposit, I did not get the bonus. Why?

Please report this to our customer support team at support@rummy777.com. They will resolve it on a priority basis.

Withdraw Cash Related FAQs

1. How can I withdraw my winnings at Rummy777?

Before initiating a withdrawal request, make sure to get your KYC verified by uploading a copy of your pan card. Next, make a first deposit by availing a coupon of your choice. Once these necessary steps are done, place your withdrawal request and get your winnings credited to your bank account in the next 4 hours.

2. Can I withdraw instant cash and released in-game bonus from my wallet?

No, you cannot withdraw the instant cash bonus and the released in-game bonus. You can only withdraw your winnings at Rummy777.

3. What can I withdraw from my wallet?

You can only withdraw your winnings at Rummy777.

4. What is the minimum and the maximum amount that I can withdraw in a single transaction?

The minimum withdrawable amount is Rs. 100 and the maximum withdrawable amount depends on your loyal level. For the highest loyalty level, the maximum withdrawalable amount is Rs. 50000.

5. What is daily withdrawal limit count?

It is the number of withdrawal request you can place in a day. The daily withdrawal limit resets every night at 00:00 AM. Daily Withdrawal Limit depends on your loyalty level.

6. How can I increase the daily withdrawal limit count per day?

Make sure to climb up the loyalty levels to avail the maximum withdrawal limit count per day.

7. Are there any service charges for withdrawals?

There is a 1% service charge per withdrawal request that is charged by the bank.

8. What happens to my winnings if I do not withdraw?

If you do not show any activity in the app for 365 days, we will forefiet the entire wallet balance!

9. Why is my withdrawal request delayed?

At times, the bank takes more than the expected time to clear your withdrawal requests. Meanwhile, you can contact our customer support team to get the issue resolved on a priority basis.

10. Why is my withdrawal returned to the wallet?

In certain instances, the bank does not accept your withdrawal request made from the Rummy777 application. In such cases, the withdrawable amount gets credited back to your winnings bucket. You can always reinitiate a new withdrawal request.

11. Can I cancel my pending withdrawal request?

You can cancel your pending withdrawal request through the application, before the bank approves your request, and place a new one as per your convenience.

12. The bank account that I added is saying “Limit utilized”? Why is this happening?

The Paytm payments bank has a daily maximum limit of 1 Lakh. In case, your withdrawal bank account is the Paytm payments bank and your bank’s balance is more than 1 Lakh, then you get the message of “Limit Utilised” while placing a withdrawal request. For more clarity on this, feel free to reach out to our customer support team at support@rummy777.com to get the issue resolved on priority basis.

13. Why did Rummy777 reject my withdrawal request?

We reject withdrawal requests from players that we suspect can be fradulent.

14. The status shows processed at the bank, but I did not recieve my withdrawal amount. Why?

At times, the bank takes more than the expected time to clear your withdrawal requests. Meanwhile, you can contact our customer support team to get the issue resolved on a priority basis.

15. Can we make withdrawals on bank holidays?

Yes, we do process withdrawal requests during bank holidays. Isn’t it amazing!

16. When can I place the next withdrawal request after the previous one got rejected?

You can raise another withdrawal request immediately after your previous request gets rejected. For more information, contact our customer support team at support@rummy777.com to get the issue resolved on a priority basis.

17. What are the different modes of withdrawal?

At present, you can only withdraw your winnings using the netbanking facility. Stay tuned for updates on additional modes of withdrawal.

18. What happens when I try to withdraw cash from banned state?

We do not process withdrawal requests from any of those states which have banned real money gaming. However, for more clarity on this, reach out to our customer support team at support@rummy777.com to get the issue resolved on a priority basis.

19. Why is KYC mandatory for placing my withdrawal?

Your KYC documents help us verify your identify, which ensures that the Rummy777 platform is clean and secure. So, before initiating a withdrawal request, make sure to get your KYC documents verified. For more information on this, reach out to our customer support at support@rummy777.com to resolve your query on a priority basis.

20. What happens to the rejected withdrawal amount?

The rejected withdrawable amount gets credited back to your Rummy777 wallet in the winnings bucket.

21. How much time it takes to get withdrawal amount to my bank after I place the request?

Ideally, the amount should reflect in your bank account within the next 4 hours of raising a withdrawal request. However, if there is an issue from the bank’s side, the money will reflect in your account within 7 working days.

22. Are my winnings safe in Rummy777?

Yes, your winnings are safe at Rummy777. As a responsible gaming platform, we conduct periodic security checks to protect your data.

Account Related FAQs

1. I am not able to signup on Rummy777, What Can I do?

You can reinstall the Rummy777 application. If the issue persists then reach out to our customer support team at support@rummy777.com. to get your problem resolved on a priority basis.

2. Is my account aafe at Rummy777?

Yes, your account is safe at Rummy777. At all times, we implement the best practices to protect your data and money.

3. Do I have to provide my mobile number and email id during initial login?

During the initial login, our application does not ask for your email id. Yes, you need to provide your mobile number, to start playing your favorite Rummy games.

4. I have lost the mobile number that I used to register with Rummy777?

Can I change the mobile number? To make any profile related changes, please reach out to our customer support team at support@rummy777.com to resolve your query on a priority basis.

5. I have entered the correct OTP but I am not able to login. Why?

In this case, log out of the application and restart your mobile device. After rebooting, open the Rummy777 application and enter the new OTP, and log in to play from our wide range of cash games. If the issue still persists, please reach out to our customer care number.

6. I am not recieveing OTP after multiple attempts. Why?

Log out of the application and restart your mobile device. After rebooting the device, open the Rummy777 application and follow steps to create a new OTP. Next, enter the new OTP, and log in to play from our wide range of cash games.

7. What happens to the TDS deducted from my winnings?

TDS deducted on the winnings > 10000 are paid to the goverment against your PAN Card. You can see the details of the TDS paid by Rummy777 in your Income Tax Form-16.

8. How can I verify my email ID at Rummy777?

Go to the account section located at the bottom navigation in the Rummy777 application. Next, enter your email id. The OTP will be sent to your email id. Once your validate the OTP, your email will be verified.

9. Can I edit the State in my account settings?

Yes, you can change the state in your account setting at any time, based on your current location from where you are playing. Please be noted that Rummy777 does not allow residents from states which have banned real money games from their jurisdiction.

10. Can I sign-up at Rummy777 from banned states?

According to the Telangana/Odisha/Assam gaming act, you cannot play cash games if you reside in these states. However, the good news is that you can play these games from anywhere else in the country, whenever you want! In case you are playing from any of the above-mentioned states, you can play our practice games to perfect your skills.

11. My wallet got reversed after 7 days from sign-up. Why?

Players need to make a first deposit within 7 days from registering at Rummy777. If you fail to do so, we will empty your wallet and the balance will become zero, since the bonus that was allocated to the user was given by the company.

12. How can I access the account statement at Rummy777?

“You can access the account statement by following these few easy steps: 1. Go to the 777Games application. 2. Go to the Wallet and click on your account statement.”

13. What happens if I find that my Rummy777 account has been hacked?

In such unfortunate cases, immediately reach out to us at support@rummy777.com.. Your safety is of utmost value to us. Will I get my TDS certificate? We will give you a TDS certificate on winning more than Rs. 10,000.

14. Can I change my username at Rummy777?

No, you cannot change your username once you’ve confirmed it while signing up. Please ensure that you create appropriate/relevant username at the time of signup. For more information, reach out to our customer support at support@rummy777.com. to get your queries resolved on a priority basis.

16. Does Rummy777 have a customer support team to resolve queries?

Yes. We are super proud of our highly-skilled and super fast customer support team. For any queries, feel free to reach out to us at support@rummy777.com.

KYC Related FAQs

1. Why is my PAN card information needed?

We mandate that you submit your PAN card details. That’s how we verify your identity. In turn, this helps us to enable fair play policy at 777 Games.

2. Why is my Date of birth needed?

We require your date of birth to know whether you are above 18. We do not allow players below the legal age of 18 to play at our application.

3. Why is it necessary to add my bank details before placing a withdraw request?

To ensure that your withdrawal amount comes to your bank account, you need to add an appropriate bank details which will be verified by 777Games.

4. What are the documents needed for KYC?

We require you to submit scanned copy of your PAN card and date of birth to validate your identity.

5. How long does it take for KYC approval?

Once you upload the KYC documents such as your scanned PAN card details, it usually takes 2 hours for our team to verify and give approval.

6. Is adding email-id compulsory?

No, it is not mandatory to give your email id during sign-up. However, we do require you to give your location details and mobile number. You can verify your e-mail id to recieve monthly newsletters from Rummy777.

7. What happens if I don’t do KYC verification?

If you do not submit your KYC documents for verification then you will not be able to generate a withdrawal request. For KYC verification, we require you to send in a scanned copy of your PAN card. Once our team completes the verifcation, you can generate a request for withdrawal.

8. Why is my KYC rejected?

Your KYC gets rejected when you upload a duplicate or blurred/unclear image of your PAN card. In such cases, re-upload the required documents and submit them for verification.

9. After deleting my account, if I rejoin Rummy777, do I need to verify my KYC again?

Once your account gets deactivated, we delete your records from our database. In future, when you rejoin our platform, you need to validate your identity again to continue playing at 777 Games.

10. Can I update my KYC?

Once we verify and approve your KYC documents, we do not allow any further changes. After verification, our operations team uploads your profile information along with your pan card details to our user database.

11. Is it safe to submit PAN card and bank account details for KYC?

Yes, it is safe to submit your PAN card and bank account details for verification at 777 Games. We take extra care to protect your data and not sell them to third party sources.

12. Can someone misuse my KYC documents submitted for verification?

Do not worry! Your data is safe with us. As a responsible gaming patform, we take extra care to protect your data and not sell them to third party sources.

Power Coins Related FAQs

1. How do I get powercoins?

“You get powercoins when
– Your friend joins 777 Games using your referral code.
– Your referred friend makes first deposit.
– You lose games of bet value worth more than Rs 100.”

2. What can I do from powercoins?

When you burn Power Coins, you get surprise instant cash bonus. Use the surprise instant cash to play from our wide range of cash games and win more cash prizes.

3. What are Powerplay Mondays and Thursdays?

You can burn your accumulated Power Coins on every Powerplay Mondays and Thursdays to get surprise instant cash bonus based on your loyalty level.

4. Will Power Coins get directly added to my wallet?

No, you cannot directly add Power Coins to your wallet. However, you can burn your accumulated Power Coins on every Powerplay Mondays and Thursdays to get surprise instant cash bonus based on your loyalty level.

5. How much Instant cash do I get when I burn Power Coins?

When you burn Power Coins, you get surprise instant cash bonus based on your loyalty level.

6. Does my loyalty level decide the number of Power Coins I get?

The number of Power Coins you get depends on your loyalty level. Players belonging to higher loyalty levels get more Power Coins.

7. Do I need to do first deposit to start burning Power Coins?

You need to make a deposit first to start burning Power Coins.

8. What happens to my Power Coins if I don’t burn them?

Since, the Power Coins collected by every player expire within 365 days, we encourage players to burn the coins, periodically, on every Powerplay Mondays and Thursdays.

9. What happens to my Power Coins if my account gets deactivated?

When your account gets deactivated, your Power Coins gullak becomes zero.

10. Can I transfer Power Coins to my friends?

You cannot transfer Power Coins to your friends.

11. When can I withdraw Power Coins?

You cannot withdraw Power Coins. You can only burn them, on every Powerplay Mondays and Thursdays to get surprise instant cash bonus.

12. Can I buy Power Coins?

“You cannot buy power coins. You get powercoins when
– Your friend joins 777 Games using your referral code.
– Your referred friend makes first deposit.
– You lose games of bet value worth more than Rs 100.”

13. Can I play games using Power Coins?

At present, you cannot play cash games using Power Coins. However, stay tuned to our site for future updates.

14. Can I play tournaments using Power Coins?

At present, you cannot play tournaments using Power Coins. However, stay tuned to our site for future updates.

Refer and earn Related FAQs

1. How am I rewarded when I refer my friends to Rummy777?

When you Refer your Friend, you get Power Coins, Instant Cash, and In-Game bonus.

2. How many friends can I refer?

You can refer up to 25 friends.

3. What to do if I don’t get rewarded after referring my friend?

Please reach out to our customer support team at support@rummy777.com They will resolve your queries on a priority basis.

4. Can my friend use my referral code instead of his referral code?

No. Your friend cannot use your referral code.

5. Can I sign-up using multiple referral codes?

You cannot sign-up using multiple referral codes. Please note that we take serious action on fradulent activities.

6. For how long is my referral code valid from the day I referred my friend to Rummy777?

Your referral code does not change. Your friend can use your referral code to join 777 Games any time.

7. Can I use refer and earn rewards to play more games on Rummy777?

Yes, you can use the Refer and Earn rewards to play from our wide range of cash games.

8. Does refer and earn reward get directly added to my wallet?

Your Refer and Earn reward gets directly added to your wallet. Use your rewards and bonuses to play from our wide range of cash games.

9. Can I withdraw my reward after my friend joins Rummy777?

You cannot withdraw your rewards from the wallet. However, you can use the reward amount to win cash by playing from our wide range of real money games.

10. What to do if I don’t get my reward after my friend joins using my referral code?

Please reach out to our customer support team at support@rummy777.com to get your queries resolved on a priority basis.

11. Can I play with my friends at Rummy777?

You can bring along your friends to 777 Games through our Refer and Earn Program. Get the exciting chance to win cash rewards through every referral.

Loyalty Related FAQs

1. How do I upgrade my loyalty levels?

“You can upgrade your loyalty level in two quick ways –
1. Within first 30 days of registration, make a deposit of 1 Lakh and directly jump to the VIP Classic level.
2. Earn more loyalty points – You can earn loyalty points by playing cash games. More high value cash games give you more loyalty points.”

2. What is the loyalty program?

An offering of 777 Games, the Loyalty Program helps our loyal players get the best gaming experience. If you are higher up the loyalty ladder, you get more benefits and perks.

3. How does my loyalty journey gets started?

Your journey begins from the loyalty level “Bronze”. As you play more games and earn more loyalty points, you get upgraded to the next levels “Silver” “Gold”, “Platinum” and then to the much-coveted VIP Club.

4. Can my loyalty levels be downgraded?

No, we do not downgrade your loyalty levels.

5. What can I do with my loyalty points?

Loyalty points help you to climb up the loyalty ladder. As you journey higher up the loyalty levels, you get more bonuses, Power Coins, and other rewards at 777 Games.

6. Can I buy loyalty levels?

You cannot buy loyalty levels. As you play more cash games, you earn loyalty points that help you climb up the loyalty ladder.

7. How do I earn loyalty points?

You can earn loyalty points by playing from our wide range of cash games.

8. What are the benefits of loyalty program?

“Loyalty Program at 777 Games ensures that our loyal players get the best perks and rewards. The perks of belonging to the top loyalty levels are –
1. Higher Bonuses
2. More Power Coins
3. Faster Withdrawals
4. Dedicated Relationship Manager (applicable only for the VIPs)”

9. Does higher loyalty levels mean higher bonuses?

Players belonging to higher loyalty levels get more bonuses.

10. How are loyalty points calculated?

Loyalty points are calculated in real-time and updated at the end of each game.

11. How much should I deposit to jump to a VIP level?

For our first time players, we have a High Value Coupon, which says “Deposit 1 lakh and jump directly to VIP Classic”. This coupon is valid for 30 days since new sign-up.

12. What happens if I deposit Rs. 1 lakh after 30 days?

The High Value Coupon is only valid for 30 days since new sign-up. Beyond the stipulated time frame, you won’t be able to avail the instant VIP coupon. Then onwards, you have to play our cash games to earn enough loyalty points to climb up the levels, and eventually join the coveted VIP club.

13. What are the different loyalty levels?

Your journey begins from the loyalty level “Bronze”. As you play more cash games and earn more loyalty points, you get upgraded to the next levels “Silver”, “Gold”, “Platinum” and then to the much-coveted VIP Clubs – “VIP Classic”, “VIP Premium”, and “VIP Royale”.

14. What happens to my loyalty level if my state bans real money games?

“If your State bans real money games, your loyalty level stays the same. Moreover, you can do the following –
1. If you shift to a new state that allows real money games, you can change your current state and continue on with your loyalty journey.
Or
2. Whenever your respective State Government removes the ban, you can once again rejoin the 777Games application and start playing from our wide range of thrilling cash games and continue on with your loyalty journey where you left off. “

VIP Related FAQs

1. What are VIP levels?

The VIP Club levels are “VIP Classic”, “VIP Premium”, and “VIP Royale”.

2. What will I get if I become a VIP?

We have extra perks and rewards such as Dedicated Customer Support, Bonus Boosters, Club Coupons, Monthly Rake Backs reserved only for our VIP players.

3. I am a VIP in a different Rummy site, can I get access to Rummy777 VIP levels?

You cannot get direct access to the VIP clubs if you are a VIP in a different Rummy site.

4. How to become a direct VIP at Rummy777?

In order to become a direct VIP at Rummy777, avail our High Value Coupon – Deposit 1 lakh within 30 days of sign-up to jump straight to VIP Classic.

5. How many loyalty points are required to become a VIP?

You need a minimum of 6000 loyalty points to join our VIP Classic level.

6. How can I reach VIP support team?

VIPs can reach the customer support team directly through the 777Games application. Or, they can email the team at support@rummy777.com to get their queries/issues resolved on a priority basis.

7. Who is a VIP host?

A VIP host is a skilled customer support executive who is well-trained to receive and resolve queries/questions from our VIP users, in no time.

8. What makes VIP program at Rummy777 different from other platforms?

“The VIP program at 777Games has a very simple motto, which says “”Best Players deserve best experiences”
Our key differentiators compared to other platforms are –
1. Opportunity to become a direct VIP by depsoiting 1 Lakh within the first 30 days of signing up at 777Games.
2. Best bonuses across the industry.
3. Dedicated Relationship Manager available 24*7.
4. Guaranteed Fastest Withdrawals.
5. Super exciting Surprises! – Join now to know more.”

Bonuses and Promotions Related FAQs

1. What are the different types of bonuses in Rummy777?

777 Games offers wide range of bonuses to our players at every step in their journey, starting from the Sign-up bonus, to the bonuses on refering a friend, and many more. Our esteemed Welcome Package bonus has been claimed by 10000+ players.

2. How much bonus will I get when I refer my friend?

If your friend registers at Rummy777, you get rewarded with instant cash bonus up to Rs. 500 (promotion based on your loyalty level). Please note that up to 8% of your friend’s first deposit gets added to your wallet as instant cash bonus.

3. What are the different events for which I get bonuses?

At 777Games, you get bonuses on sign-up, deposits, refering a friend, burning Power Coins, and playing from our wide range of cash games.

4. What is Instant cash bonus?

Instant Cash Bonus is the bonus amount that gets directly credited to your wallet. Please note that there is a separate bucket for instant cash bonus in the Wallet section of our application. Also, the instant cash bonus that you can use for each game is game-specific. For example, the instant cash bonus that you can utilise for Rummy will be different from the bonus amount you can use for Call break.

5. Why is the bonus that my friend gets is different than what I get?

Rummy777 has an unique reward based program to give bonuses to our esteemed players. Our team personalizes the bonuses based on the player’s activity and gives the best bonus per player in the industry.

6. I did not get bonus for a certain event, what should I do?

Either the bonus might have not configured at that particular event in that particular time, please do not hesistate to reach out to our customer support team for any issues related to the bonus

7. Where can I find coupon codes for deposits?

There is a possibility that your bonus did not get configured properly for that specific event. In that case, reach out to our customer support team at support@rummy777.com to get your issues resolved on a priority basis.

8. Can I withdraw my bonuses?

You cannot withdraw your bonus amount.

9. Do I get bonuses on my birthdays and anniversaries?

Yes, our VIP players enjoy special bonuses and personalised gifts on their special occasions.

10. What are rake bake bonuses?

Every time you play from our wide range of real cash games, a small percentage of the prize pot is taken or raked by the house. Getting a portion of this money back is known as Rake-Back bonus.

11. Do I get any Welcome Bonus at Rummy777?

Rummy777 has a curated list of First Deposit bonuses that is sure to keep you hooked to our exciting world of real money games. Before making your First Deposit, do check out our Welcome Bonuses. For more information on them, click here. (Link to welcome bonuses)

12. What is a No Deposit Bonus at Rummy777?

We do have a curated list of first deposit bonuses, which would keep you hooked on our world of real money games. Before making your first deposit, do check out our WELCOME BONUSES. You will know how serious we are about keeping you delighted with these surprise bonuses. Read more on that here.Rummy777 is India’s fastest-growing online rummy platform in India, with a new player signing up every 30 seconds. Rummy777 has been a forerunner in the online gaming industry, Operated by Mobius development studio private limited.

13. What is the Welcome Package?

On successful registration, new players receive a package of in-game bonus worth Rs. 400 and instant cash bonus worth Rs. 100.

14. What are the Second and Third depsoit bonus?

You receive the Second and Third deposit bonus when you make your very first Second and Third deposits at Rummy777. These bonuses are part of our Welcome Package that you can use to enjoy wide range of customized promotional offers.

15. What are Club bonuses?

Club bonuses are given with respect to your respective club level. For example, if you are in Gold level, you get a Club coupon “GOLD75K”, which will be valid once a week. When making your deposits, make sure to check out your “Add Cash” interface for eligible coupons.

16. What are Jackpot offers at Rummy777?

Jackpot Offers gets unlocked when you make a deposit using other coupons on Rummy777. These are the big, surprise offers that you get to make more mileage on your gaming journey.

17. What are Special offers on Rummy777?

We give you the Special offers to stoke your lady luck into bringing you great fortune. These offers run daily on Rummy777 to provide extra delight during your gaming journey. Be on the lookout for offers ending with the special codes “222 pe 222” or “555 pe 555”.

18. Do Promotions expire?

Each promotion on Rummy777 has its expiry date. You can check out the expiry date mentioned on the coupon itself. Before using a coupon, make sure to read all relevant details about it.

19. What are the benefits of adding coupons while adding cash?

Coupons give you more mileage on your deposits. You get extra instant cash and in-game bonuses that increase your chances of winning more cash at Rummy777.

In-game Bonus Related FAQs

1. What is the In-game bonus?

In-game bonuses get released to your wallet when you play cash games at Rummy777.

2.How do I get In-game bonus?

You get in-game bonus for different activities on 777 Games. For instance, when you make a deposit, or when you refer a friend. And many more!

3.What is the pending In-game bonus?

If you have in-game bonus worth Rs. 100 in your wallet then you can relase that amount in certain ratios depending on the game. For example, out of Rs. 100, if you get release in-game bonus worth Rs. 30 for Rummy, then your wallet will have Rs. 70 as pending in-game bonus.

4.How is my In-game bonus released?

In-game bonuses will be released to your wallet depending on Losses incurred in a particular game type as a percentage of that loss as given in the table below – For example every Rs. 100 Loss in Rummy, we will credit Rs. 5 to your wallet from the issued in-game bonus.

5.Do In-game bonuses expire?

In-game bonus have an expiry date ranging from 2 to 15 days depending on the event. Make sure to check the in-game bonus card in 777Zones for more details on expiration of in-game bonuses.

6.How can I withdraw my In-game bonus?

You cannot place a withdrawal request for released in-game bonus.

7.What is the released In-game bonus in wallet?

Released in-game bonuses can be seen in the in-game bonus bucket in your 777 Games wallet. This bonus is game specific and gets released in certain rations to your wallet.

Game Related FAQs

1.How do I play Rummy games on Rummy777?

At Rummy777, you have some of the most exciting Rummy games, like the 13 cards Indian Rummy, Points Rummy, Pool Rummy, and Deals Rummy, waiting for you. Start playing on Rummy777 by downloading our Android App, here. After successful registration, join for free, play with some of the best and real serious players, win rewards and take home big cash prizes.

2.Are there any other games on Rummy777?

Apart from Rummy and its game variants, we also have separate/exclusive websites for Callbreak, Poker, and Fantasy Cricket. Do check them out, here.

3.How can I win cash by playing games on Rummy777?

You can win real cash by playing from our wide range of exciting cash games. Bet more to win more!

4.What happens when I get disconnected in the middle of a game?

On an event of disconnection, we enable the auto play mode. In this mode, we do a middle drop if you miss three consecutive turns and allot you 40 points. When you reconnect back, we take you back to an active game.

5.What happens if I get a phone call in the middle of a game?

If you are connected to the WIFI, and get a phone call, you do not get disconnected. However, if you are using mobile data, there is always a chance of disconnection. In such case, we enable the auto play mode. In this mode, we do a middle drop if you miss three consecutive turns and allot you 40 points. When you reconnect back, we take you back to an active game.

6.What happens if I do not take my turn in the middle of a game?

If you miss three consecutive turns, the server makes a middle drop, assuming that you are busy elsewhere and allots you 40 points.

7.My internet is working fine, but I got disconnected from the game. Why?

The Internet is all about sending and receiving data. Online gaming requires a steady and stable internet connection. As a user, you may feel that your internet is stable and working fine. Also, when you browse another website it seems to be running inflow. But even a slight fluctuation in your internet may lead to the disconnection from the game. For a smooth experience, make sure that your device is connected to a reliable network and that your device’s signal is strong. We recommend that you use a broadband WIFI connection or a 4G connection. Also please keep a check on your data if you are a prepaid user. We recommend that you do a speed test to check the speed of your internet connection.

8.When do I get my winnings money in my account wallet?

Your winnings get directly credited to your wallet at the end of each game.

9.Is there a limit to the number game I can play in a day?

We do not have a limit on the number of games you can play at Rummy777. However, we are a responsible gaming platform, we encourage you to play responsibly and manage your time accordingly.

10.Can I report a fraud or make a complain?

Yes. There is a report an issue link in the settings tab when the game is in progress. Make sure to mention the names of the suspicious players so that we can monitor their activities. Our customer support team will check their activities and take necessary steps to remove the fradulent players.

11.Can I play cash games from banned states?

No. You cannot play cash games from the banned states in India.

1.Can I win cash without adding cash?

Yes. You can win cash by utilizing the Sign-up bonus on Rummy777.

12.Do company employees play at Rummy777?

No. Our company employees do not play our cash games at 777 Games.

13.Why am I not getting good cards in the game?

We adhere to the RNG guidelines which means that your cards are distributed randomly. If you are not getting the good cards on a certain day, we advise you to take the day off and come back later.

14.Does company has control over RNG?

No. We do not have control over RNG. RNG is a sorting algorithm that distributes the cards without a set pattern. This ensures that every player gets the opportunity to have the best hand.

15.Does company has control over games?

Yes. We have control over the games. We periodically monitor player’s activities, thereby reducing fraudulent behaviour. However, do note that we do not have control over card distribution. The cards are distributed randomly without any biases.

16.What happens when the server is down during an active game?

Your game might get stuck when there is a server issue. In that case, we ensure that we give your bet amount. For more information, contact our customer support team at support@rummy777.com to get your queries resolved on a priority basis.

17.How does Random Number Generator work?

A random number generator (RNG) is a system that distributes unpredictable numbers. RNG is based on a mathematical computation or hardware device that generates a random set of numbers that does not follow a set pattern. Hence, the process is completely random. It is impossible to guess the cards that will be dealt with or understand a pattern.

18.Can I earn a living by playing cash games at Rummy777?

We strictly advice you to not depend on our cash games as a source of income becasue these games are both influenced by your skill factor and luck.

19.Can I play games using weak internet connection?

Playing cash games on online platform requires you to make a sizeable investment. Hence, we strongly advice ou to play our cash games over a strong internet connect. Although, we have strong player protection measures in place, we still encourage you to have a stable internet connection so that you do not get into loses.

20.Can I play this games outside India?

Unfortunately, you cannot play our cash games outside India. We will notify you when we release our exciting cash games in other countries. Stay tuned for more updates!

21.Can I play multiple games at once?

No. You cannot play multiple games at one time.

22.How do I get to know that I am playing with genuine players at Rummy777?

To check whether you are playing with real players, make sure to look for a verified tick on the game table when you click on your opponent’s seat. At every moment, we ensure that you play your facourite cash games with real players.

23.Is Rummy a skill based games?

Yes. Rummy is a skilled based game that requires you to use your mathematical and analytical skills to make a win.

24.Should I be lucky to win at 777games?

777Games hosts a wide range of skill-based games. But, with every cash game, luck is an important factor along with your skill set. Before making any investments, make sure to go through our in-depth Rummy game rules at www.rummy777.com/how-to-play-rummy.

25.Are there any offline games at Rummy777?

No. 777 Games does not host offline games at the moment.

26.Is 777games associated with any other companies?

777Games is a registered trademark of Mobius Development Studio. We are not in partnership with any other real money gaming companies. Please report to us at support@rummy777.com if you see any such associations.

27.Can my friends or relatives know that I play at Rummy777?

Your privacy is of utmost importance to us. Your friends and family will not know that you play at Rummy777.

28.Can I play practice games at Rummy777?

Yes. You can play practice games at Rummy777.

29.Will my losses be refunded at Rummy777?

No. Rummy777 does not refund you back your losses. But, we make sure that we give you Rakebacks through Power Coins and In-game Bonuses.

30.Will 777games add more games?

Yes. In future, we will add more exciting cash games for you to compete in and take home big cash prizes. In the mean time, if you have any suggestions for us, shoot out an email at support@rummy777.com.

31.I am addicted to playing games, what should I do?

We strongly advice you to not play our real money games if you have a history with gambling addiction.

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